In terms of our law, the concept of consumer includes real and legal persons who do not purchase goods or services for use in their professional and commercial activities. If the purchased good or service is to be used both in private life and in professional or commercial activities, those who purchase the goods for dual use or those who benefit from the service can be qualified as consumers, depending on the purpose for which they are used more.
In parallel with the change and development of economic systems, opportunists emerge who want to benefit from this ignorance of consumers. Manufacturers who know the qualities of goods and services as they used to be, are replaced by people who know less about the qualities of the goods compared to the manufacturers, but are knowledgeable about sales techniques and have the ability to persuade. With the Persuasion Ability of the Sellers, Unnecessary Goods are Purchased, and Sometimes Inadequate, Defective, Dangerous Goods are Purchased to Meet the Needs. Money that can be used to increase the quality of life can be indirectly used outside of its purpose.
Our Attorney Services in the Field of Consumer Rights Law
1. Lawsuits Arising from Subscription Agreements
2. Lawsuits Arising from Defective Goods
3. Lawsuits Arising from Defective Services
4. Lawsuits Arising from Timeshare Holidays
5. Lawsuits Arising from Guaranteed Goods
6. Lawsuits Arising from Unfair Terms
7. Door-to-Door Sales – Lawsuits Arising from Distance Sales
8. Lawsuits Arising From Credit Card Contracts And Use
9. Lawsuits Arising from Housing Finance Contracts
10. Lawsuits Arising from Package Tours
11. Lawsuits Arising from Sales in Installments and Campaigns
12. Lawsuits Arising from TOKİ Contracts
13. Applications to the Arbitration Committee for Consumer Problems
14. Lawsuits Arising from Consumer Loans
15. Applications Required by Consumers to the Advertisement Board
16. Applications Required by Consumers to the Competition Board