LEGAL CONSULTANCY SERVICES

Consumer Rights

We secure your legal rights in all disputes arising from the purchase and sale processes of goods and services. From defective goods to distance sales contracts, we provide comprehensive legal solutions to prevent your losses and resolve disputes in every area where consumer rights are infringed.

Reliable Protection in Consumer Rights

With our expert staff, we protect the rights of aggrieved consumers before Arbitration Committees and Courts, while also enabling vendor companies to eliminate their commercial risks by operating in 100% compliance with the law.

Under our legal system, the concept of a consumer encompasses real persons and legal entities who purchase goods or services for purposes other than professional or commercial activities. If a purchased good or service is to be utilized in both private life and professional or commercial activities, those who purchase such dual-use goods or benefit from such services may be qualified as consumers, depending on which purpose predominantly drives its usage.

Our Litigation Advocacy Services in the Field of Consumer Rights Law

1. Lawsuits Arising from Subscription Contracts
2. Lawsuits Arising from Defective Goods
3. Lawsuits Arising from Defective Services
4. Lawsuits Arising from Timeshare Vacations
5. Lawsuits Arising from Guaranteed Goods
6. Lawsuits Arising from Unfair Terms
7. Lawsuits Arising from Door-to-Door and Distance Sales
8. Lawsuits Arising from Credit Card Agreements and Usage
9. Lawsuits Arising from Housing Finance (Mortgage) Contracts
0. Lawsuits Arising from Package Tours
11. Lawsuits Arising from Installment and Promotional Sales
12. Lawsuits Arising from TOKİ (Housing Development Administration) Contracts
13. Applications to the Consumer Problems Arbitration Committee
14. Lawsuits Arising from Consumer Loans
15. Required Applications by Consumers to the Advertisement Board
16. Required Applications by Consumers to the Competition Authority

Disputes on Defective Goods and Services

Seeking legal remedies for product replacement, price refunds, or free repair rights in cases where a purchased product or service proves defective, incomplete, or deviates from what was guaranteed.

Applications to Consumer Arbitration Committees

Escalating consumer complaints within specific statutory monetary limits to Consumer Arbitration Committees in compliance with legislation, drafting legal defenses, and executing arbitration awards.

E-Commerce and Distance Contracts

Resolving disputes arising from the right of withdrawal, return processes, and delivery delays in online shopping; drafting statutory terms of membership and distance sales contracts for vendors.

Consumer Courts and Litigation Processes

Handling litigation before Consumer Courts for large-scale disputes exceeding the jurisdictional monetary limits of arbitration committees, as well as handling rights infringements arising from timeshares, residential property sales, or banking contracts.

Do not leave your rights arising from your purchases to chance.

Contact us immediately to receive general information about your consumer grievances, contract cancellations, or your legal obligations as a vendor, and to obtain support from our expert team.

    Dear Visitor,

    Bu Müşavirlik has been operating since 1997 in the fields of Accounting, Financial Advisory, Independent Audit, Law, Tax and Social Security Services, Financial Consultancy, Investment and Incentive Consultancy, as well as Legal Services.

    Do you have questions regarding financial advisory, statutory audit, state incentives, or corporate law? Fill out the contact form below, and our expert team will reach out to you as soon as possible to provide strategic solutions tailored to your business needs.

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